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Car Genius
Download Car Genius Logos here
What is RepairPal Car Genius?
Car Genius is staffed by RepairPal auto repair experts who provide mechanical advice and education on vehicle repairs and maintenance. They’re highly-qualified technicians that used to work in the field, and who have strong service and educational backgrounds.
Car Genius experts will give consumers the knowledge they need to have peace of mind before they take their car to the shop or dealer. This service is free of charge, courtesy of RepairPal.
This service is available 9 am through 8 pm ET.
✅ How Car Genius Helps Your Customers & Boosts Your Bottom Line
Discover how Car Genius, our innovative support solution, empowers your customers to make confident repair decisions while helping you increase retention and satisfaction. Learn how to communicate the value, drive adoption, and stand out with this premium feature.
Why Car Genius?
In case anything goes wrong, we have your back. RepairPal has a dedicated Partner Support team. The best part? It is zero cost to you, our partners!
RepairPal Car Genius - perks
Know before you go:
- Investigate issues that a customer’s car may be facing
- Car repair best practices
- Specific car repair and maintenance costs
- What that noise, dashboard light, symptom might be (they will probably need a full diagnostic at a quality repair facility, but we can point them in the right direction)
- What to ask/ expect at the shop
- The best repair facility for their specific needs
- Decipher that repair estimate
- Follow-up on any post-repair questions or lingering issues
Meet the Car Genius Team
Austin, Auto Repair Expert
- Fixed Operations Leader
- Extensive experience in dealership service & parts operations
- Former GMC Fixed Operations Director
- Former Mazda Service Manager
- Leadership roles at Shift and Lithia Motors
- Skilled in multi-department operations and used vehicle management
Hi, I’m Austin, and I’ve spent my career in the automotive industry focused on making service operations run better—for both customers and teams behind the scenes. I’ve always been drawn to the challenge of improving processes, building strong teams, and creating experiences that feel seamless for the customer.
Most recently, as Fixed Operations Director at a GMC dealership, I led efforts to streamline service and parts operations, implement lean processes, and significantly improve turnaround times. Prior to that, as Service Manager at Mazda at Gladstone, I focused on recruiting, training, and developing staff while building high-performing teams from the ground up and consistently exceeding key OEM metrics and customer satisfaction goals.
Throughout my career, including leadership roles at Shift and Lithia Motors, I’ve had the opportunity to oversee everything from multi-department operations to used vehicle management. What drives me most is helping teams work smarter, delivering better experiences for customers, and continuously raising the bar for what great service looks like.
Bo, Auto Repair Expert
- Nearly two decades of automotive expertise
- ASE Certified Service Consultant
- Passionate advocate for transparency and inclusivity
- Educator and industry voice
- Thrives on solving complex automotive challenges
- Champion for skilled technicians
Hi, I’m Bo, and I’ve spent my career in the automotive industry focused on helping people feel more confident when it comes to their vehicles. I joined RepairPal in August 2022 after working in a family-owned shop, where I built my foundation in customer education, problem-solving, and delivering a great experience.
That hands-on background continues to shape how I approach my work today. I’m driven by the challenge of finding answers—especially in complex situations—and making those answers clear and accessible. I’m also passionate about transparency in the industry and helping create a more inclusive, welcoming environment for both customers and technicians.
Outside of work, I collect B-movie VHS tapes and have created a few low-budget films with friends. I’ve also written and distributed a horror comic book with my best friend of 42 years, which reflects my love for creativity and storytelling.
Pete, Auto Repair Expert
- Nearly 30 years of automotive experience
- Extensive background in drivability and electrical diagnostics
- Trained with GM and Mercedes-Benz
- Specializes in bumper-to-bumper diagnostics and repair
- Experience in service management roles
- Online automotive expert since 2009
Hi, I’m Pete, and I’ve spent nearly three decades working in the automotive industry, starting my career in the late ’90s and working my way from detailing into advanced drivability and electrical diagnostics. Over the years, I’ve had the opportunity to train extensively with GM and Mercedes-Benz, building a strong foundation in diagnosing and repairing vehicles from bumper to bumper.
Since 2009, I’ve worked as an online automotive expert, helping customers and shops navigate complex repair questions and real-world challenges. I enjoy breaking things down in a way that makes sense and sharing practical knowledge that helps people feel more confident about their vehicles.
Outside of work, I enjoy gardening (especially growing hot peppers), building PCs, and spending time outdoors. I’m also always happy to help friends and family with their cars—and I even had a fun experience appearing as a state trooper extra in Season 5 of Yellowstone.
Car Genius Marketing Asset Examples
Each partner has a dedicated phone number for Car Genius, please get in touch with the partner team to obtain personalized Car Genius ads.